Terms & Policies
Privacy Policy
Last Updated:
Effective From:
[Your Fitness Brand Name] (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website, sign up for classes, or use our services.
1. Information We Collect
We may collect:
Personal information: Name, email address, phone number, date of birth, address. Payment information: Credit/debit card details, billing address (processed securely via third-party payment processors). Health information: Injuries, medical conditions, or other relevant health details (only when necessary for safe participation in classes). Usage data: Website analytics, booking history, attendance, and preferences.
2. How We Use Your Information
We may collect:
Personal information: Name, email address, phone number, date of birth, address. Payment information: Credit/debit card details, billing address (processed securely via third-party payment processors). Health information: Injuries, medical conditions, or other relevant health details (only when necessary for safe participation in classes). Usage data: Website analytics, booking history, attendance, and preferences.
No information will be shared or sold to third parties for marketing purposes.
3. Sharing Your Information
We may collect:
Personal information: Name, email address, phone number, date of birth, address. Payment information: Credit/debit card details, billing address (processed securely via third-party payment processors). Health information: Injuries, medical conditions, or other relevant health details (only when necessary for safe participation in classes). Usage data: Website analytics, booking history, attendance, and preferences.
4. Data Retention & Security
We may collect:
Personal information: Name, email address, phone number, date of birth, address. Payment information: Credit/debit card details, billing address (processed securely via third-party payment processors). Health information: Injuries, medical conditions, or other relevant health details (only when necessary for safe participation in classes). Usage data: Website analytics, booking history, attendance, and preferences.
5. Your Rights
We may collect:
Personal information: Name, email address, phone number, date of birth, address. Payment information: Credit/debit card details, billing address (processed securely via third-party payment processors). Health information: Injuries, medical conditions, or other relevant health details (only when necessary for safe participation in classes). Usage data: Website analytics, booking history, attendance, and preferences.
6. Contact
We may collect:
Personal information: Name, email address, phone number, date of birth, address. Payment information: Credit/debit card details, billing address (processed securely via third-party payment processors). Health information: Injuries, medical conditions, or other relevant health details (only when necessary for safe participation in classes). Usage data: Website analytics, booking history, attendance, and preferences.
Cancellation Policy
Last Updated:
We understand that plans can change. To keep things fair for all members and instructors, the following cancellation policy applies:
A member can cancel a booking without any charge 4 hours before the class or appointment.
Cancellation fees applicable after free cancellation window:
If a member has unlimited credits member is charged $5.00 as cancellation fees.
If a member has limited credits we charge the booking credit.
If a member pays via quickpay, we charge $5.00 as cancellation fees.
No-Show Policy
To ensure fairness and class availability: A no-show occurs when a client fails to attend a booked class or session without canceling in advance.
No-show fees applicable:
If a member has unlimited credits, member is charged $5.00 as cancellation fees.
If a member has limited credits we charge the booking credit.
If a member pays via quickpay, we charge $5.00 as cancellation fees.